Shipping policy

At PoseidonDeck, we work to dispatch every order as quickly as possible and clearly show the available delivery options at checkout.

We use UPS, USPS, FedEx, DHL, or other carriers depending on the destination and selected service. Taxes and duties, if applicable, are calculated or collected according to destination and checkout settings. Some destinations may require additional shipping charges or may not be available.

COSTS & DESTINATIONS

Order subtotal after discounts	Shipping fee	Shipping method	Estimated delivery time
$0-$149.99	$20	Standard Shipping	10-15 Business Days
$150-$379.97	$0	Free Economy Shipping	21-30 Business Days
$379.98 and above	$0	Free Air Shipping	7-14 Business Days
Any order	$30	Express Shipping	5-12 Business Days
Any order	$50	Local Warehouse Shipping	1-7 Business Days

FRANCE (EUR)

Order subtotal after discounts	Shipping fee	Shipping method	Estimated delivery time
€0-€149.99	€20	Standard Shipping	10-15 Business Days
€150-€349.97	€0	Free Economy Shipping	21-30 Business Days
€349.98 and above	€0	Free Air Shipping	7-14 Business Days
Any order	€40	Express Shipping	7-12 Business Days

SHIPPING FROM

Orders are fulfilled from the available warehouse best suited to the destination and selected delivery service.

SHIPPING TIME

In-stock orders typically dispatch within 1-3 business days unless otherwise noted on the product page. Delivery time begins after dispatch and depends on the shipping method selected at checkout.

For pre-orders, please refer to the shipping date on the product page. A shipping confirmation email will be sent to your email once the order has shipped.

Business days are Monday-Friday, excluding holidays and weekends. Store support hours follow Pacific Time.

SHIPPING CHANGES

Order Processing & Shipping

All orders are processed and shipped as soon as possible after payment is confirmed. Once an order has been shipped, it cannot be canceled.

International Shipping Notice

Please note that our international logistics process includes two parts: the first leg (overseas transportation) and the final delivery (domestic courier). During the first leg, tracking updates may not appear until the vessel arrives at the destination port.

Delivery Delays

Delays may occur due to factors beyond our control, such as customs inspections, port congestion, or severe weather. We will closely monitor shipments and provide updates as soon as new tracking information becomes available.

Order Cancellation

If you wish to cancel an order before it ships, please contact us immediately. Once the order is in transit, cancellations are no longer possible.

CUSTOM BOAT FLOORING ORDERS

Custom boat flooring products use a separate made-to-order shipping profile from in-stock EVA foam sheets and other standard products. A flat US$100 custom-order shipping charge is collected at checkout for each order or shipment containing custom boat flooring. If a destination requires an additional carrier, remote-area, duty, tax, or oversize charge, we will contact the customer before shipment.

The custom production period is 7–15 days and begins only after PoseidonDeck receives a complete, clear, and production-ready boat dimensions drawing or measurement file. Transit time begins after production is completed and the order is dispatched; carrier transit time is additional to the 7–15 day production period.

A boat dimensions file is required in the product configurator. If the uploaded file is incomplete, unclear, inconsistent, or otherwise unusable, PoseidonDeck will request a corrected file. The customer must provide a usable replacement within 7 calendar days after our request. Production cannot be scheduled until a usable file is received.